What makes Precision Bending different? One or two things…
Unparalleled Customer Service
While classified a manufacturing organization, our core business is customer service. And in order to bring the high level of customer service and satisfaction that Precision Bending Technology consistently delivers, flexibility is a key component in everything we do.
On time delivery, near flawless materials, and our team of professionals who work tirelessly to meet customers’ needs makes Precision Bending Technology the go-to provider for the world’s leading brands. Our customer service representatives serve as the customer’s representative, not only in the office, but on the factory floor.
Precision Bending Technology has materials for nearly every need and every engineering spec possible. This includes thousands of materials, tubes that go all the way up to 16 inches wide and ½ inch walls, and every possible material including steel, aluminum-coated steel, stainless steel, plated and non-plated steel, aluminum, copper, brass, and titanium. With all of these materials in-house, along with more than 350 bending tools, what’s possible is limited only by your imagination.
The engineering department at PBT is in-house and eager to work with customers to help ensure their needs are met. If an aggressive timeline is critical, requiring a different set of materials, we develop a customized solution to meet those needs. Our team of engineers makes sure we know the environment each and every tube will be placed in to help ensure specifications meet field demands for the application. We invite customers to visit Precision Bending Technology for an on-site design consultation. PBT also utilizes online chat and TEAMS meetings to confer with customers. We listen, offer suggestions to improve quality, delivery, or price – or all three – and collaborate with your team to create the desired end results.
Our extensive inventory of materials goes beyond the over one thousand materials in house. PBT will also batch produce and store finished products for our customers, eliminating the cost of new setup charges, and allowing for just-in-time delivery of future orders. We also offer short-run order fulfillment in quantities under 100.
While Precision Bending Technology always remains extremely price competitive, value is much more than a good price. It’s receiving near flawless products to specification, in the time promised. It’s going the extra mile to make sure that when a customer is in a bind, we do everything in our power to help meet aggressive deadlines. Value is a function of price, service and quality. We strive to maintain high marks in all three.
Certified under the rigorous requirements of ISO9001:2008, Precision Bending Technology's quality is second to none. For most companies, ISO certification would be enough, but we have made even more significant efforts than most with a state-of-the-art Aicon Photogrammetric inspection system, a computer-aided inspection technology. We can even deliver a level of quality that few can, with a finish so smooth microbes can’t invade or live in scratches or weld joints. These quality tubes are a must for food and cosmetics production.
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